At All American Sale, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes items may not meet your expectations. Should you need to return an item, we’re here to help.
Returns
1. Eligibility:
- Items must be unused, unworn, and in their original condition with tags attached.
- Returns must be initiated within 7 days of the purchase date.
2. Return Process:
- Contact our Customer Service team at [insert contact details] to request a Return Authorization (RA) number.
- Pack the item securely in its original packaging, including all accessories, and ship it to the address provided with the RA number clearly marked on the package.
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to the original payment method within 7-10 business days.
Exchanges
1. Exchanging Items:
- If you would like to exchange an item for a different size or color, please contact our Customer Service team to arrange the exchange.
- Exchanges are subject to availability. If the desired item is out of stock, a refund or store credit will be issued.
Defective or Incorrect Items
1. Defective Items:
- If you receive a defective or damaged item, please contact us immediately with details and photographic evidence, if possible.
- We will provide instructions for returning the item for a replacement or refund at no additional cost.
2. Incorrect Items:
- In the rare event that you receive an incorrect item, please contact us within 7 days of receiving the order.
- We will arrange for the correct item to be shipped to you at no additional cost, and provide instructions for returning the incorrect item if necessary.
Final Sale Items
Items marked as “Final Sale” are not eligible for return or exchange unless they arrive damaged or defective.
Contact Us
If you have any questions about our Refund & Return Policy, please contact our Customer Service team at the given details.