1. Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons or promotions, processing times may be slightly extended, but we strive to fulfill orders as quickly as possible.
2. Shipping Methods:
We offer several shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Please note that delivery times are estimates and may vary depending on your location and external factors such as weather or carrier delays.
3. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.
4. International Shipping:
We offer international shipping to select countries. International orders may be subject to customs fees, import duties, taxes, and other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country’s customs office to determine any additional costs prior to placing your order.
5. Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number and the carrier’s website.
6. Shipping Restrictions:
We currently do not ship to P.O. boxes or APO/FPO addresses. Additionally, we reserve the right to refuse or cancel orders for any reason, including but not limited to suspicious activity or shipping address errors.
7. Shipping Notifications:
We will keep you informed about the status of your order via email. You will receive notifications when your order is confirmed, shipped, and delivered. If you have any questions or concerns regarding your shipment, please contact our customer support team for assistance.
8. Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
9. Holiday Shipping:
During peak holiday seasons, shipping carriers may experience delays due to increased demand. We recommend placing your order well in advance to ensure timely delivery during these busy periods.
10. Contact Us:
If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to contact our customer support team at the given details.
Note: This shipping policy is subject to change without prior notice. Please refer to this page for the most up-to-date information regarding our shipping practices.